7game cc Frequently Asked Questions

Creating a 7game cc account is free and takes under two minutes. Head to the Register page, fill in your full name, email address, Philippine mobile number, date of birth, and a password. Tick the Terms checkbox and hit the register button. You'll receive a verification email — click the link inside and your account is live.

Once verified, log in via the Login page and you're ready to deposit and play.

You must be at least 21 years old to register and play on 7game cc. This is the minimum legal gambling age applicable in the Philippines. We verify age during registration and again before processing your first withdrawal. Any account found to belong to someone under 21 will be closed immediately and any balance returned.

No. 7game cc allows strictly one account per person, per household, and per device. Creating duplicate accounts is a violation of our Terms and Conditions and will result in all associated accounts being suspended and any winnings forfeited. If you can't access an existing account, contact support@7gamecc.net instead of registering again.

First, check your spam or junk folder — our verification emails occasionally land there. If it's not there after a few minutes, log in to 7game cc and use the "Resend verification email" option on the account dashboard. Still nothing? Email support@7gamecc.net and our team will verify your account manually within a few hours.

On the Login page, click "Forgot password?" below the login form. Enter the email address registered to your 7game cc account and we'll send you a password reset link. The link is valid for 30 minutes. Follow the instructions in the email, choose a new password, and you're back in. If you don't receive the reset email, contact our support team.

Yes. Log in to your 7game cc account, go to Account Settings, and update your email or mobile number. For security reasons, changes to contact details require re-verification — you'll receive a confirmation to the new email or mobile before the change takes effect. If you run into any issues, email support@7gamecc.net.

7game cc accepts all major Philippine payment methods:

• E-wallets: GCash, Maya (formerly PayMaya), GrabPay, Coins.ph
• Online banking: BDO, BPI, UnionBank via InstaPay and PESONet
• Cards: Visa and Mastercard debit/credit cards

All transactions are in Philippine Pesos (₱). No currency conversion or hidden fees.

The minimum deposit at 7game cc is ₱100. This applies across all supported payment methods including GCash, Maya, and bank transfers. Your first deposit of ₱100 or more also qualifies you for the 7game cc welcome bonus — check the Promotions section of your account for the current offer.

GCash, Maya, GrabPay, and Coins.ph deposits are credited to your 7game cc account instantly in most cases. Bank transfers via InstaPay are also usually instant but can take up to 15 minutes. PESONet transfers are processed within the same banking day. Card deposits typically take 1–5 minutes. If a deposit has not appeared after 30 minutes, email support@7gamecc.net with your transaction reference number.

7game cc does not charge any deposit fees on our end. However, your payment provider (e.g., your bank or e-wallet) may apply their own transaction charges — these are outside our control. We recommend checking your GCash or Maya app for any applicable transfer fees before depositing.

The minimum withdrawal at 7game cc is ₱500. There is no maximum single withdrawal limit for verified accounts, but unverified accounts are subject to a lower withdrawal cap until KYC is completed. We recommend completing verification as soon as possible to enjoy the full withdrawal limit.

For fully verified 7game cc accounts, most withdrawals are processed within 1–3 hours. GCash and Maya withdrawals are typically the fastest. Bank withdrawals via InstaPay usually arrive within 15–30 minutes once processed on our end. PESONet transfers take one business day. During peak periods or if additional verification is needed, processing may take up to 24 hours. You'll receive an email notification when your withdrawal is sent.

Common reasons a 7game cc withdrawal may be delayed include: incomplete KYC verification, active bonus wagering requirements not yet met, the withdrawal method details not matching your registered account name, or a routine security review. Check your email for any communication from 7game cc requesting documents or information. If your withdrawal has been pending for more than 24 hours, contact support@7gamecc.net.

Yes. Before your first withdrawal, 7game cc requires KYC (Know Your Customer) verification. You'll need to submit a valid Philippine government-issued ID (e.g., PhilSys, driver's licence, SSS, passport) and a selfie holding the ID. Verification is usually completed within a few hours. This is a one-time process — once verified, future withdrawals process without additional document requirements.

New 7game cc members receive a welcome bonus on their first qualifying deposit. The bonus is credited to your account automatically once the minimum deposit of ₱100 is confirmed. The exact bonus amount and terms are displayed on the Promotions page of your account after registration. To claim it: register, verify your email, log in, and make your first deposit.

A wagering requirement means you need to bet the bonus amount a certain number of times before it converts to withdrawable cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place a total of ₱5,000 in bets before you can withdraw the bonus winnings. All 7game cc bonus terms, including wagering requirements, are clearly stated on the relevant promotion page.

Yes. Beyond the welcome bonus, 7game cc runs regular promotions for existing members including reload deposit bonuses, cashback offers during major NBA and PBA games, seasonal promotions tied to Philippine festivals and holidays, and exclusive VIP Club rewards for higher-tier members. Check the Promotions section in your account dashboard after logging in to see what's currently active.

Yes. If a fellow 7game cc player gave you a referral code, enter it in the "Referral Code" field on the registration form. Valid referral codes add an extra bonus on top of the standard welcome offer for your first deposit. The referral code field is optional — you can still register and claim the standard welcome bonus without one.

7game cc offers a full range of games popular with Filipino players:

• Fishing Games — action-packed shooting games with real cash prizes
• Virtual Sports — 24/7 simulated sports events to bet on
• Color Game — the classic Filipino perya-style betting game
• Boxing Betting — pre-fight and live odds on Philippine and world boxing
• NBA Betting — full market coverage for NBA and PBA games
• Card Games — baccarat, poker, blackjack with live dealers

All games are accessible from the same 7game cc account with no separate logins required.

Yes. 7game cc is fully optimised for mobile play on both Android and iOS devices. No app download is required — just open the site in your mobile browser and everything works the same as on desktop. The platform is designed to load quickly even on standard Philippine mobile data connections, so you can play from anywhere.

Yes. All games on 7game cc use certified random number generators (RNGs) for electronic games, and live dealer games are operated by verified live studio providers. Return-to-player (RTP) rates are published for applicable game categories. 7game cc does not manipulate game outcomes — every result is generated independently of the player's account history or balance.

The 7game cc VIP Club is a loyalty programme open to all registered members. Every eligible bet you place earns VIP points. As you accumulate points, you move through VIP tiers — each tier unlocks better perks including higher withdrawal limits, exclusive reload bonuses, faster cashout processing, and a dedicated VIP account manager for top-tier members. Your current tier and point balance are visible in your account dashboard after login.

Yes. 7game cc uses TLS encryption to protect all data transmitted between your device and our platform. Your personal information, financial data, and account details are stored securely and never sold or shared with third parties for marketing purposes. For full details, read our Privacy Policy.

Act immediately. Change your password from the Account Settings page, then email support@7gamecc.net to report the suspected unauthorised access. Include the approximate time it happened and any transactions you don't recognise. Our security team will review your account activity and, if necessary, freeze withdrawals while the investigation is ongoing. Never share your 7game cc password with anyone.

Yes. 7game cc supports two-factor authentication via SMS to your registered Philippine mobile number. We recommend enabling 2FA in your Account Security settings. When active, any login from a new device requires a one-time code sent to your registered mobile number, making it significantly harder for unauthorised users to access your account even if they know your password.

Log in to your 7game cc account and go to Account Settings > Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Lowering a limit is instant, but increasing it requires a 7-day waiting period — a deliberate design choice to give you time to reconsider.

Self-exclusion is available in Account Settings > Responsible Gaming. You can choose a cooling-off period (24 hours to 6 weeks) or a permanent self-exclusion (minimum 12 months). If you want to self-exclude immediately, email support@7gamecc.net and our team will action it without delay. Any remaining balance will be returned to your registered payment method. For more information, visit our Responsible Gaming page.

You are not alone. For support in the Philippines:

• National Center for Mental Health (NCMH) Crisis Hotline: 1553 — available 24 hours
• Gamblers Anonymous Philippines — free peer support meetings, confidential
• PAGCOR Responsible Gaming Programme — contact via official PAGCOR government channels

7game cc support at support@7gamecc.net can also immediately activate self-exclusion and provide your account history to assist a counsellor. Visit our Responsible Gaming page for full details.